Annie's Policies Effective 1/1/05
To our furry friends and the people they own. All four legged friends must have their owners under the control at all times. They must be attached to a leash or holding a carrier and all of your vaccines must be current.
Drop offs
We ask that all of our furry friends be dropped off in the morning between the hours of 9-10 a.m. and picked up between 4-5 p.m.. This ensures that your spa day will be as stress free and safe as possible.
If you need to leave us fast, we offer expressed grooming on a limited basis for a fee of $20.00 above the regular grooming charge. Late Pick-ups Pick-ups after closing will be charged $10.00 dollars for every twenty minutes or a boarding fee of $25.00 to be determined by Annie.
Walk-Ins
To ensure that all our furry friends get the pampering that they deserve, on your owners schedule, we always recommend making your next reservation before leaving. We will do our best to accommodate last minute scheduling changes but space is not guaranteed. You’re owners are busy, we understand, but if we are holding a reservation for you and your owner doesn’t call to let us know you can’t make it, we have to charge a fee of 50% of the normal grooming fee. This will be added to the next grooming.
Parasites
If you are itching and scratching and parasites are found we must treat you for them at your owners’ expense. Sorry!! Frontline works the best for treatment and prevention. You can have your owner pick it up here or at your vet and apply 2 days before a grooming or 2 days after.
Checks
We will gladly accept your owners checks in good faith. If by chance that a check is returned there will be a $25.00 service fee. All checks must be dated for the day services were provided.